At Grameen Holdings Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website  www.monoputo.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to our real estate services, such as filling out a contact form, subscribing to our newsletter, or requesting property details.

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. (Note: We do not store full financial details; these are handled securely by our payment processors).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Assist you in finding, buying, selling, or renting properties.

• Respond to your customer service requests, inquiries, and support needs.

• Deliver newsletters, marketing emails, property listings, and other information regarding our services that you may find useful.

• Generate personal profiles to make future visits to the Site more personalized.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations, including:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

• Real Estate Partners: With your consent, we may share your information with trusted real estate agents, brokers, or financial institutions to help fulfill your property requests.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request that we correct or update any inaccurate personal information.

• Request that we delete your personal information from our systems.

• Opt-out of receiving promotional communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Company Name: Grameen Holdings Ltd

• Address: Confidence Tower, Building-2, 13/B, 13th Floor Shahjadpur Bus-Stand, Gulshan-2, Dhaka-1212

• Email: info@monoputo.com

• Phone: 01701394823

• Website: https://ghl.monoputo.com/